You’ve probably heard the term, but you might not be familiar with all of the ins and outs of how it actually differs from traditional digital marketing.
To put it simply, inbound marketing is a way of gaining the trust of would-be customers by giving them helpful advice and insights for free. When they’re ready to purchase, they’re more likely to already trust your business.
Unlike with traditional, outbound marketing, inbound content addresses people’s problems and helps them solve pain points they’re going through. So, by helping people in their research, you’ll Attract qualified prospects that trust your business.
Ever since the term was first coined by HubSpot back in 2006, inbound marketing has only grown in popularity. And results. It helps to take marketing efforts to that next level, generating leads by focusing on creating quality content that pulls people towards your company.
By giving out helpful information, you naturally
Inbound is a better way to market, a better way to sell and a much better way to serve customers - all to help your company grow in the long-term. Continue reading to find out more useful information on all things inbound marketing.
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Inbound marketing involves producing and sharing quality content (blogs, videos, eBooks, infographics and more), for free, to Attract future customers to your business when they search the internet.
You continue to market your business by earning a lead's trust. When the time comes to make a purchase, they already have a relationship with you so are more likely to choose your company.
Instead of wasting valuable time and money on outbound techniques (billboards, interruptive advertising, directory ads), inbound marketing Attracts visitors at the right time by providing content aimed at solving problems they’re facing in that particular moment. This includes: How-To guides, advice blogs, case studies...internet users search for content which helps them at their own particular stage of the Buyer's Journey.
Over time, when using inbound methods, your company will have provided content for all scenarios and earned enough trust to win their business.
The Buyer's Journey is the strategic compass inbound marketing uses to ensure that we, as marketers, reach out to prospects in the right way and at the right time. Why should you care about the Buyer's Journey? Well, because our customers have changed. They aren't responding to marketing strategies of 20 years ago and this means they move through three distinct phases.
The buyer’s behaviour has changed - they hold all of the power. Not the seller. Thanks to everybody having a world of information at their fingertips via their smartphone, buyers are now more educated than salespeople.
Think about when you last upgraded your smartphone, bought a car or chose which new restaurant to try… you’ll have done varying amounts of research online. You know reviews, technical info, menus and whatever else is all available on the internet. You also know that a salesperson for each of your options is likely to recommend themselves.
In a nutshell, that’s how the buyer’s journey has evolved thanks to the power of a quick Google search.
The individual is first aware of their problem.
Thought leadership eBooks
Industry reports and analysis
The prospect has clearly educated themselves and defined their problem. They are aware of solutions and now need to decide on one. They are far more likely to trust you if you satisfied them in the previous two stages.
Client case studies
Product data sheets
Service Level Agreements
The individual is well aware of their problem and they have suitably defined it. Now, they want to understand what can help them solve their pain points.
Expert eBooks with actionable steps
This is where you exceed a customer’s expectations to create a positive experience with your brand. It shows you’ve gone above and beyond to create a memorable experience through things like gifts, promotions, discounts or even spontaneous outreach so they become raving promoters about your brand. By fostering this emotional connection, customers are more likely to be loyal to you in the long-term.
A Buyer Persona is a semi-fictional representation of your best customers. By using
Creating Buyer Personas has many benefits. The most significant ones include:
Improves understanding of your market.
Helps to focus your content marketing to the right audience.
Increases your conversion rates.
To learn more about how a buyer persona helps in all of the areas we highlighted above, click here. It’s a great place for you to get started on creating your own.
The inbound methodology includes three core stages: Attract, Engage and Delight. This methodology is used to build trust, credibility and momentum so that you can add value at every stage in your customer’s journey.
For your business, this methodology is all about helping you grow. It’s not just for your marketers either - this is a methodology your entire team should be invested in from your designers right through to your sales team.
Happy customers are what fuel your growth and the only way they can be happy is if you’re solving their pain points. On the flip side, giving either poor content or selling to people who are bad fits for you can slow your overall growth.
As an inbound marketer, your primary goal is to Attract new prospects to your company that are the right fit.
Outbound marketing involves getting your marketing message to the largest amount of people. It’s done through letters, direct emails, advertising and cold calling.
All of these are quite aggressive techniques which involve interrupting people’s daily lives. That’s the key difference that we highlighted at the very top of this page. Inbound doesn’t fight for people’s attention, they come searching for content that you’ve created so you can solve their problems.
As you can imagine, outbound marketing requires plenty of marketing messages to be pushed out through various channels in the hope that the right message makes it to the right person, regardless of whether they want to hear it or not.
These techniques could lead to annoyance or intrusion. Inbound marketing puts your message in front of your target market and if you utilise the right content marketing strategy, they could be compelled by curiosity to see what’s on offer. In short, think of inbound marketing as a magnet Attracting the right customer.
To learn more about the key differences between both types of marketing, click here to read our Inbound vs Outbound Marketing blog post.
Let’s not beat around the bush - despite so many benefits, there are still some myths and misconceptions out there that just aren’t true. Check out some of the most popular ones we’ve heard over the years.
This myth comes from the fact that inbound marketing targets would-be customers before they know they even need to buy something. It’s estimated that this is up to 97 percent of people browsing the internet.
The truth is that sales conversations are shorter and easier when a lead has been nurtured along the inbound-way.
It’s true, inbound marketing does rely on content. Although, by no means does it mean that you only need to set up a blog and that will start pouring in the customers.
The presence of inbound can be found on your web pages in other forms of content, like downloadable templates, eBooks and even your social media content. The strategies and tools to capture data and nurture individuals beyond their first touch is where inbound really starts to shine, but you have to implement it in all areas of your marketing plan for it to really work
Yes, the inbound methodology does rely on creating high quality content, but that doesn’t mean that content will be ready for every single type of customer. Each form of inbound content that’s created has to have an ideal customer in mind.
As inbound marketers, we need to work to understand the psychology of different types of customers coming to your business we can create varied kinds of content that will engage the best with your different buyer personas.
We’ve heard what the bosses say. “Traditional, outbound advertising hasn’t done any harm since, well, forever. So why should we change?” Well, not everybody likes intrusive advertising now as the people like to have control.
Think about it, when they have a query, they’re going to Google to get their answers because they have that power. In the end, they’re more likely to head to the place where they’re getting the information they need for free as opposed to the place asking for money in return. When it’s time to make a purchase, where do you think they will head?
While it might sound impossible to effectively track people’s activity on your website and counting how many people are converting into customers, it can be quite easy to measure your ROI on your inbound strategy.
That’s if you have an intelligent CRM. With a CRM like HubSpot, you can easily observe your strategy to see which tactics do and don’t work.
Every single inbound strategy is carefully thought out beforehand. As inbound marketers, we have targets we want to achieve and we regularly analyse to see which methods do and don’t work.
It’s all about understanding what customers are engaging with and what encourages them along the buyer’s journey.
We know that adverts might be expensive to produce and air on television, but that doesn’t mean inbound is popular because it’s the cheaper option. Although, it does say a lot that more and more large businesses are now adopting inbound techniques themselves. That’s because outbound techniques aren’t that effective anymore.
The inbound methodology works to capture people’s attention and engage with their needs rather than cold advertising and pushing your products to them. You’ll now see more large businesses investing in their blogs, engaging on social media to stand out and creating downloadable content to get visitors to their websites instead.
Like how the 2000s saw buyers become more educated than salespeople and the inbound methodology was developed, things are currently evolving further. Thanks to customer reviews and company reputations being ever-more connected to each other, and the data being ever-more readily available to would-be customers, existing customers are the biggest marketing tool and threat at your disposal.
Hence, the Delight phase of the Buyer’s Journey is so important. Check out how Brian Halligan explained it at INBOUND 18.
Delighting customers is an integral part of the inbound methodology and the most crucial part of sustainable business growth in the 2020s.
Happier clients and customers stay with you longer, they’re a joy to work with and they shout about your company to their network. This then keeps the Attract part of your prospect pool well-topped up and they already partly trust you thanks to your being referred by existing customers.
So, how does it work? Well, we Attract people to our business with inbound marketing content and this gets the Flywheel spinning. If the friction during the journey from marketing content to sales conversions is minimal, there is plenty of energy being put into the Flywheel. The Flywheel picks up
Once a sale has happened, we shouldn’t forget to continue Delighting these customers. Annoying your customers causes friction and friction slows down Flywheels.
If your customers are Delighted, they’re more likely to shout about you to their network or continue to purchase from you again. This puts more energy into the Flywheel via more leads (customers telling their network about you) and more sales happen as a result (their network become customers or they themselves become repeat buyers).
This was just a brief look at what the Flywheel is all about. Why not take a more in-depth look at it by clicking here? Or, if you want an even simpler way to digest the Flywheel, then have a listen
For that Flywheel to continue turning, though, marketing automation is key. Marketing automation is central to any successful inbound marketing strategy because it allows you to capitalise on marketing conversions without any repeated manual input.
Without automation in place, you’d be sending out downloads and follow-up emails manually to each and every lead, no matter the time of day.
Once you have your leads, a marketing CRM like HubSpot can automatically add them into a workflow email. Don’t worry if you’re new to workflow emails either, we’ve dedicated an entire section to that as well as a ‘how-to’ guide.
Automated marketing is perfect for inbound strategies because it:
Engages with your buyers in a timely manner.
Nurtures your prospects on your behalf.
Guides them along the Buyer’s Journey.
Inbound marketing isn’t really that new, but that doesn’t mean you, your team or any other marketer won’t be new to the method. So, to make life much easier for you, we’re going to give you everything you need to get started with inbound if you’re new.
If you’re using HubSpot, you’ll have an entire Academy of tools available for you to use. Inbound certifications, social media, Growth Driven Design (GDD), there’s plenty to get through.
Soak up plenty of inbound knowledge and once you’ve completed the courses, take your exams to become certified which shows you fully understand inbound. Not only will they help you further understand strategies and best practices, but they'll also show you how to use HubSpot's marketing and CRM software - which is essential for newbies and helpful for veterans looking to find shortcuts and alternative methods.
Understand and Use Your Sales CRM
Sales CRM software helps keep all of your data in one place so you can easily use it to optimise your future interactions with your potential and current customers. Because your CRM has helpfully stored all of your data in one place, you can easily access it to make sense of every interaction you've had with your contacts and use that knowledge to successfully Attract, Convert, Close and Delight even more customers in the future.
Again, you can take courses through HubSpot to make it much easier to navigate, user and understand.
Spend Plenty of Time on Your Personas
You already know by now that personas are important. So, give them the time and attention they deserve because it’ll pay off in the long run. Having them is one thing, but actually knowing and understanding them is an entirely different ball game.
That's why you and your internal team should spend time really getting to know your customers and crafting personas that capture their precise essence. This will help you curate content that tickles your audience's taste buds and satisfies their pain point related needs. It might even help spawn multiple content ideas for the future.
Allocating a marketing budget is one of a marketer's most important and often most daunting responsibilities. The money in your budget isn't infinite and how much goes into each element of your strategy can make all the difference in a marketing plan that succeeds and
Creating Quality Content
Obviously, you need to know the benefits and the drawbacks of splashing your money on each of these channels. Rather than trying to cram all of that info here, head over to this blog for an easy-to-read breakdown on why each channel is beneficial and what might stop you from investing in a particular marketing channel.
Always Conduct Content Audits
Make sure you never forget to conduct content audits. It's important that your content is always relevant, interesting and valuable to your customers - otherwise, they'll stop engaging with your brand. The main aim of a content audit, however, is to make sure you are providing content for the entire buyer's journey.
To save you some time creating your own worksheet, we have created a content audit template as a part of our free downloadable inbound starter pack.
Recalibrate Your Approach to Keywords
Every company wants to get onto the first page of the SERP but these days, it's not just about keyword stuffing and hoping for the best (not that you ever tried this, hopefully!). As well as getting those keywords you want to target onto your page, you should also be focusing on various best practices, such as tactical use of headers, bullets and lists, bolding, anchor links and making the most of internal links.
If you need a hand convincing your boss to ditch the aggressive approach and invest in inbound, then we’ve got you covered. This blog is packed full of useful information that will convince your boss that inbound marketing is
To save you time searching the web after finishing this page, we’ve put together a list of resources and downloads for you to check out. It’s your one-stop shop for our best inbound marketing resources and it’s all free. Check them all out here.
Considering there’s so much to learn about in regards to inbound marketing, don’t just limit yourself to the web. There are some brilliant physical books out there - which you can check out and learn more about here.
Rather than having hundreds of pounds of technology sitting in your pocket at work, we’ve collated 12 of the best time-saving apps for marketing professionals like you. The apps range from personal assistant apps right through to managing your expenses.
Inbound is always important - but there are a handful of aspects that need to be given extra importance as we move forwards. As we’ve mentioned, inbound requires you to adapt and utilise newer methods to match human behaviour. This helps to draw in new customers but equally as importantly keep the ones you already have. So, focus on these three aspects heading into the New Year.
Google, SEO and the Algorithm Changes
When we’re talking about an algorithm change, no marketer can be blamed for thinking of Facebook right away. While that’s important to keep in mind, Google has also implemented many algorithm changes which should alter your approach. Most pressing: a move towards topic clusters rather than keywords.
Google now looks at how well you’ve been writing about a certain topic. The quality around the topic takes precedence over everything else so you’ll receive a huge boost if your focus turns to content quality.
To read more about Google, SEO and algorithm changes - click here.
Although 63 percent of marketers claim that generating traffic and leads is their main priority right now, inbound success in 2019 relies on shifting focus towards the customer. This means giving priority to customer success, customer service, keeping them engaged, happy and providing them with useful resources to empower them.
To read more about how you can focus on customer success better in 2019, click here.
We’ve dedicated an entire section to inbound video here on this page, but we’re throwing it in here too to show how important video marketing is and will continue to be. It’s simple - there needs to be a massive focus on quality video content. It’s important because inbound marketing is versatile for content creation as it’s all based around challenges that personas are facing. Not every user is going to want to read a blog or will have the time to do so.
For more information on inbound video as well as the stats to back up the rise in popularity, read more about it here.
There’s no right or wrong answer when it comes to how long your inbound campaigns should last. However, we’ve tried and tested several durations and results show that 90-day campaigns are the way to go.
Shorter campaigns can bring problems, such as seasonality and marketers being on holiday. You’ll need to change your topics every month and you’ll have inefficient topic research time - so you can’t make meaningful changes. Even with longer campaigns you can face problems, such as fatigue halfway through and the inability to change topics.
90-day campaigns, however, allow you to see exactly where you are each month. Data is 100 percent accurate and 90-day cycles give you opportunities to change things in the final month of the campaign. That’s not all - you retain the entire focus of your team, you can see meaningful things happening in manageable chunks and there’s more valuable weight to the analytics.
To read more about why 90-day campaigns are a good amount of time, as well as what exactly goes down during that time period, click here.
It’s not to increase your workload, but monthly marketing reports are more beneficial in the long run. They can streamline your entire team’s processes as everyone will have access to regular inbound marketing reports. You need to give content time to bed in and for SEO to take effect. That’s why growth takes as long as it does - and that’s where monthly reports can be beneficial:
Analyse your goals.
Spot and fix errors quickly.
Communicate with stakeholders with regular reports.
They provide a bigger contribution to the overall impact.
To really impress your boss, you can’t throw an ordinary monthly report on their desk. Avoid vanity metrics like traffic, retweets and likes, and instead focus on the following metrics to take your reports to the next level:
Top-level traffic metrics (such as how many people clicked on CTAs).
Lead generation (break down MQLs and SQLs).
Social media metrics (CTR, post reach and sessions).
Email metrics (open, bounce and churn rates).
Don’t worry if any of the above didn’t make sense the first time. We’ve made both of these points much easier to understand with more in-depth explanations. If you want to learn more about why you should create monthly inbound reports, click here. Alternatively, for more useful tips on how to make those reports interesting, check out this blog or even this one for more KPIs you should care about.
If you’re looking for some useful tips on what to know before creating an inbound marketing campaign, then check out these five points.
Organic SEO is the biggest thing when it comes to increasing traffic to your website. Search engine optimisation means your website needs to be properly optimised to increase its search ranking so you can Attract more eventual-customers. Check out the following techniques you’ll need to consider:
Always prioritise quality over quantity with your content. The more valuable the content you’re getting out there, the more readers will trust you which can eventually help you become an industry leader. Make your content compelling and hit those pain points each time.
A handy by-product is that Google will monitor and realise this, then push you up the rankings as a result.
Remain active on social media as well. Billions of people use various platforms so it’s the perfect place to see what’s being talked about and take advantage. This can be through sharing content you’ve written about or any conversation starters to gather engagement.
Place your call-to-action buttons in prominent and easy-to-find positions on your website. By keeping readers engaged, you have the chance to nudge them towards making a decision and seeing this button. The best part is they don’t even need to leave the page which makes it much easier for them to reach out.
A top tip for better success is to choose your CTAs to best match the user’s Buyer’s Journey stage and context as much as possible. For example, don’t put a price guide CTA (Decision Stage content) on an inspirational, Awareness Stage blog post. Instead, offer them something which transcends the Awareness-into-Consideration Stage gap.
For more information on chatbots, check out this blog to see how they can help.
Landing pages are a great mechanism to capture visitors’ information. These are website pages targeted to a highly-specific audience and context to drive better conversion rates. By creating these as opposed to directing visitors to your homepage or a more generic webpage, you increase the likelihood that your visitors will provide the contact information you want. Just make it clear what it is you want the visitor to do.
For inspiration, check out these amazing (and some of the worst) examples of landing pages.
If your service page needs some attention and you want to boost conversion on it, check out our seven quick wins to achieve that goal.
Just like your service page, your homepage might be due some much-needed love. So, here are seven more quick wins on how you can boost homepage conversion.
Believe it or not, using humour can actually help boost conversion rates. Obviously, you have to be smart about it and not go overboard so head over here to check out five ways humour can help.
Although this is something we’re discussing later on in this page, check out this blog to know which form fields you should be using to help boost conversion rates.
To nurture your contacts, you can utilise several methods. Email marketing is one which also fits in at this stage, but as we mentioned earlier in the post, marketing automation can help massively. This is because you’re able to deliver the right information via email to the right people at the right time.
If you use HubSpot, you can use the conversations inbox to align with your sales team to create contextual conversions with the people you do business with. Content creation shouldn’t stop here. Continue creating memorable content in methods they might prefer, such as video, can help them become promoters down the line.
They’re not the only ways to nurture contact either. Look into drip campaigns, setting up event tracking, giving your contacts lead scores and use smart content that’s personalised.
Believe it or not, deleting contacts from your email database can be a lot more beneficial. Although the old school approach has always been to continue growing your database more and more, having better contacts not more contacts can help results best. So, don’t even think about buying a list of emails again as it’s no good having a huge database that is flooded with unresponsive contacts.
Here’s why you need better contacts over more contacts:
Better open rates.
A more responsive database.
You learn about them quicker.
Better sales conversions.
Warmer leads + better sales conversions = your team looks good.
If you want to read about how to manage an effective email marketing strategy, then check out our dedicated blog post on the topic. It’s packed full of benefits and useful tips to keep your contact database clean.
At this point, you’re probably wondering what goes in an inbound marketing email workflow. Your workflow emails are sent once your content offering, such as an eBook or pillar page, has been downloaded. To help make the planning and writing process simpler, we’ve broken it down into three sections. Check them out below including what you should include at each stage.
Education: The very first time you contact a lead and you need to provide value.
What to include: Examples include a webinar and your top five blogs on a particular topic.
Education and Empathy: Don’t mention your company here but you can mention your service or product.
What to include: Target their pain points further with broader content, middle of the funnel download and make readers understand that you empathise with them.
Empathy and Action: You can finally introduce yourself and explain you have the solution to their problem.
What to include: Company information, contact details, testimonials, prestigious awards etc.
As we’ve highlighted, leads simply opening your emails isn’t good enough. At the end of the day, you want them to click through so here are some useful tips on how you can significantly increase email click-through rates.
Be consistent with email designs.
Make your email design mobile responsive.
Understand your persona.
Don’t overkill with an overload of content.
Choose your images wisely.
Make your CTAs clear.
Segment your contacts.
Don’t spam your contacts with too many emails.
As you can imagine, email automation workflows are pretty important when it comes to inbound marketing. So, if you are searching for one successful inbound strategy after, you should be using them, here’s why:
They’re automatic, so they lighten the long-term workload.
They’re perfectly designed to nurture your leads.
They can benefit your sales team.
They’re relevant to your email recipients.
They can help increase brand awareness.
You’re able to personalise emails.
You can ensure email email is relevant and has a purpose.
They can help to reduce errors.
Best practice for email workflows takes constant management and tweaking. To stay on top of it all, read and bookmark this blog.
We’re not going to send you away without dishing out some free and proven tips and tricks. Read this blog for eight easy-to-implement tips to squeeze the most out of your email database. If you want some quick wins for boosting your email conversion rates then check out 10 we’ve compiled here, or even save these 10 tips to massively increase your email open rates.
If you’re stuck creatively and need some workflow inspiration, then read this blog for three brilliant workflow ideas that you can implement right away.
As we mentioned in the email section, it’s no good having plenty of leads when only a handful of them are the perfect fit for your business. Quite frankly, bad leads are a waste of time for your marketing team and your sales team. That’s why it’s important to have a focused inbound marketing strategy that will help to improve lead quality. Here’s how a good strategy can improve quality.
The main benefit of a focused marketing strategy is that you will Attract your ideal buyer persona. An ideal buyer persona is a profile of your ideal customer. It dives into the needs, ambitions and pain points of your target customer. Understand what drives them as people will help you create a strategy that engages with their values. This is why a focused plan will help you Attract better quality leads. The people you want to Attract will be more engaged with your marketing efforts.
Having a focused plan will help you determine which is the best marketing direction for your business. Your ideal customer's buying habits will dictate your marketing strategy. Do they react better to social advertising? Do they shop more via Google? Understanding your buyer persona will help you spend only on relevant marketing and Attract a higher quality of leads.
Even if you've created detailed buyer personas and used it as a core inspiration for your marketing strategies, you'll always Attract a percentage of leads who aren't your ideal persona. When you're setting up adverts to target your contacts, you're spending to have adverts appear in front of contacts who don't have the same interest in your company that your ideal buyer persona would. It's a waste of money. Creating a focused strategy will greatly reduce the number of leads who aren't part of your target audience.
A better focused strategy helps you create a brand that will engage with the personality of your customers, and in turn, will Attract better leads. When you look at some of the most successful brands in the world, (like McDonalds, Coca Cola, H&M, Nike etc), they all have something in common: they're relatable. Their adverts and promotions engage with customers. Focusing your marketing will help you be more relatable to your target audience.
Considering we specialise in setting up and running inbound strategies, we know a thing or two about what it takes to produce high quality leads. So, check out seven of the simplest steps you should incorporate in your own strategy which should help to improve the quality of your leads.
Although we’ve mentioned SEO a few times already on this page, we’re breaking it down further and explaining why it’s important.
SEO stands for search engine optimisation and it’s the process of increasing your website’s visibility in search engine results. When you use a search engine, you will, broadly speaking, see two types of results. Organic and paid. Paid results are usually found across the top and right hand side of the screen. Organic results are usually found in the center left column of the screen.
SEO is the process which helps you to show in the organic section. Despite the myths and conspiracies, there is no relation between the paid and organic search results. This means no matter how much you spend on paid search listings, you will not get an organic increase.
So, why is SEO important? SEO is one of the most effective marketing methods today. This is because over the last decade buyers have changed drastically. They are tuning out to distributive marketing, and that’s not just my opinion, that’s fact.
For example; 86 percent of people skip TV ads and 44 percent of direct mail isn’t even opened, never mind responded to. The internet has empowered people so they no longer have to rely on sales reps for information, they can (and do) research solutions for themselves.
By utilising SEO:
You can put your business in front of your audience, not by interrupting them but by showing up when they are look for a solution.
You can take advantage of a cost effective marketing channel which, unlike interruptive marketing where costs are going up and the effectiveness is going down, provides amazing ROI.
The final point: it works. We have dozens of case studies of clients growing rapidly from SEO and this isn’t going to slow down. The amount of people turning to search engines as a place to buy products and services just keeps getting bigger.
If you’ve built a new website, it’s worth checking that the SEO basics are in place in order to improve its search engine visibility. It will also be worth looking into software called MOZ for more detailed SEO metrics. While each website is unique and may have different areas to optimise, there are a few common updates to put into place as soon as possible, to give the website the best possible start for improving its visibility in the search engine listings from the outset.
SEO is now an integral part of inbound and should be continually helping your inbound marketing team do better in the following ways:
Analysing keyword data and trends. Tracking traffic and link per content piece to help the content manager create compelling, keyword-focused and link-worthy content.
Working with the design and development team to keep the website fast, crawlable, error-free and trackable.
Building relationships with influencers and leveraging those relationships for links and shares.
Doing keyword research so the content team knows what to target the written content around.
Communicating with management to create solid and consistent brand strategy and make sure the strategies are delivered with impact.
Focusing on analytics to support conversion rates and sharing analytics data to aid retention of search-driven customers.
Collaborate with the design and development team to make sure the website not only looks good and is a good experience, but is also a useful experience for search engines.
Most companies who want to succeed online already do a basic level of SEO. In fact, most have taken the intermediate steps too, either through an in-house team or agency. But the vast majority of companies still haven’t taken their SEO efforts as far as they could which may well be holding them back from competing with the big players in their industry.
Research and visualisation, create tools and write valuable resources or guides.
Differences between brands, highlight the different options available, price comparisons and aftercare instructions.
Overview of the company, proof that you’re experts, contact details and resources.
Nearly every blog in the digital marketing sphere has a post about SEO myths. Whether it's “10 SEO myths I hate”, “5 SEO Myths in 2018” or “15 SEO myths from the experts,” these blog posts are popular and for good reason. There’s a lot of rubbish on the web about SEO and even major publishers provide terrible SEO advice.
The most common of all SEO myths and the most incorrect. No matter how many people declare that it is dead, SEO will never die. It simply evolves. It’s certainly true that SEO has moved on from ‘tricks’ utilised to get a website to rank but rather than dying, it has evolved into a more encompassing role which suits modern search engine algorithms.
How often do people flippantly say: "Make great content and people will find it”? Well the sad truth is that in 99.9 percent of cases, they won’t. Like anything in life, if you don’t tell someone it’s there, no one will find it. Search engines do a great job of indexing content and understanding what it’s about but most industries are now competitive in search engines so getting your content indexed is not enough to be found.
With all of the spam emails, cold calls, guaranteed #1 spots, $99 a month gold level packages and disappointing results, it must be hard for business owners to remain optimistic about SEO. It usually requires people to have a positive experience themselves before they really believe in it. The truth is, SEO is a proven marketing method with some of the best ROIs possible in marketing, but like any major investment, you need to fully assess and research the company you are going to give that money to. Don't be scared to ask for a reference or two.
Sure, you could get the basics of SEO in a training session or week self taught, However, the job doesn’t end there. Google updates their algorithm over 500 times per year so you need to keep on top of things and continually learn. Today, there are so many aspects to SEO that it’s tough for any one person to become a true expert in them all.
We hear this a lot, usually as a sales tactic from a web design agency, and it’s really unfortunate that it’s untrue the vast majority of the time. Most SEO issues can be fixed without the need to completely change your website.
Domain authority, backlinks, anchor links, rich snippets - there’s clearly a lot to get through when it comes to SEO. That’s how important it is to inbound marketing and the success that comes with it.
Rather than sending you on your way to get to grips with SEO, this section of the page is packed full of useful resources that will all link to relevant blogs regarding that particular topic.
The authority of your website domain is a strong signaling factor that shows how successfully your website is performing. The higher the authority, the better. For seven super effortless
Given the ever more visual presentation of Google's top results, it's more vital than ever that you are targeting rich snippets and rich cards. Rich card and rich snippet results on Google's first page are the responses to a search query which feature thumbnail images, summary answers to the query within the expanded card.
To find out how to target rich snippets, read this blog while this blog outlines why you need to aim for featured snippets.
Anchor texts are important for the SEO of your site. They have multiple functions but they are extremely beneficial in the eyes of Google (as long as you use them correctly). While there are many reasons you can use a text hyperlink in your content, they are also helpful for search engines. The content you use in your text anchor helps search engines, like Google, understand the subject of the website link.
To find out more about anchor links and why it matters to search engines, head over to this anchor text specific blog post. Alternatively, if you’re looking for natural ways to boost the number of links to your website, then we’ve outlined five ways you can do that here.
During our visit to BrightonSEO, some of the speakers claimed that link building wasn’t important. They said it wasn’t a significant ranking factor and that our attention should be focused elsewhere. However, other speakers (and we agree too), now believe that link building continues to play a crucial part in SEO. To learn more about why second tier links are important, as well as some examples and how you can get more secondary links to improve your rankings and traffic, read this blog.
Backlinks is another term you’ll come across often when talking about SEO. With a little dedicated time and effort, this method will really boost your SEO strategy by building backlinks easily and methodically. These add up and compound into boosting the success of your wider inbound strategy. To read more about why this is done and how to actually do it, check out this blog post.
If you find that the crawl errors for your site are so numerous that you aren't sure where to start with fixing them, choose your battles wisely. If you fancy checking out some useful SEO tips when it comes to choosing your battles when fixing crawl errors, head over to this blog.
You often hear about Google's 200+
Today’s online searchers are impatient. We can't blame them - faster internet connection and mobile technology
Another key component of inbound marketing is pay-per-click (PPC) and it’s certainly something worth investing your budget in moving forward. PPC is an internet advertising model used to direct traffic to websites, in which advertisers pay the publisher when the ad is clicked. It is defined simply as paying for targeted traffic. Using PPC with a search engine, such as Google via Adwords, advertisers choose keyword phrases relevant to their products, services or target market.
When someone searches for those keywords, their adverts appear, usually across the top or the side of the search results. There are more advanced PPC models such as display advertising (which can be used to show your text, image or video ads around the web and not just search engines) and remarketing (targeting users who have visited your website previously).
PPC has become an established part of online marketing for many companies. Some people say that PPC is optional but we say that it is recommended for most businesses. We feel PPC is an integral part of online marketing as it offers options that you simply can’t achieve from any other method of online marketing such as instant results, location/geo-targeting and remarketing.
At its most basic, PPC - through a system such as Google Adwords - is fairly easy to get up and running. Having said that, PPC campaigns are not self-sustaining. By turning on a PPC campaign and leaving it alone does not guarantee that the campaign in question will be successful. After all, it’s the publisher’s job (e.g. Google) to get you to spend the maximum amount of money.
Companies need to look at how their campaigns are performing and make changes usually on a daily basis. However, as exciting as it can sound, don’t just dive into the deep end right away. Instead, make sure you visit this blog first which tells you everything you need to know about PPC before you begin, ranging from trial budgets to conversion rates.
Got a PPC account and not sure what advice to listen to? Well, below are five myths which we would NOT recommend you action and here's why.
“You can set up and forget about PPC” - Like most things in life, PPC is no different, the more effort you put in the more you will get out, hopefully in increased traffic, leads and conversions. Some businesses make the mistake of loading keywords, ads and set a budget and then move onto other tasks. The truth is the initial setup isn’t the be all and end all.
“Nobody is searching or buying at night” - No longer are customers restricted by the opening hours of traditional shops. Online shopping can literally be 24/7 and depending on your industry, peak times could be between 7pm-2am. If you’re switching your account off at night before undertaking research, you could be wasting qualified traffic.
“Copy the competition” - With limited characters available in your ad copy, you need to ensure you are selling your product or service to its best. By copying competitors, you will not be informing potential customers of your USPs and therefore you are not giving them any reason to pick your offering over another.
“Only focus on Google” - Although the figures don’t lie and Google is definitely the market leader (with circa 88 percent of UK searches taking place on Google), there is definitely a case to not ignore Yahoo and Bing altogether. Although the amount of searches is a smaller percentage, this is not small in actual numbers and to ignore this
“PPC isn’t needed if you rank organically” - Organic traffic is imperative and should be a key focus of any digital marketing strategy. However, the benefits and uses of PPC can be much different
Your quality score is the grade Google AdWords gives your paid ad. This score will determine the ranking position of your ad in search results and the cost-per-click (CPC). Getting a better understanding of what goes into your PPC quality score is important because it increases your chances of getting a higher score, gets you ahead of other competing advertisers and can decrease the costs of your CPC.
Google AdWords has its own ranking factors to determine the quality of your ad. Previously Google has said they want to get the most relevant search results for their users and this relates to organic and paid search. Having a high score for the quality of your paid ads means your ad will appear higher than other ads who have a lower score.
This helps to stop spam ads taking
To find out how you can increase your quality score, head over to this blog to read the important steps.
A common question people brand new to digital marketing ask is: “If we start an AdWords PPC campaign through Google, will it aid our SEO?” A common misconception is that if you pay Google, it will help you out organically. Thankfully that isn’t the case, Google doesn’t give any preference to websites that run PPC campaigns when it comes to
PPC and SEO each have strengths and weaknesses. SEO is the cornerstone of every successful online business because the ROI is much greater than any other digital marketing type. For a new website, it’s recommended to do both but once you have a strong SEO base, you can
Creating a new paid
Here are three PPC
Use inbound-y adverts: Unlike a
Alter location targeting: Optimising the location focus of your paid ads will make them as focused as possible and prevent them from appearing in front of people who aren't interested.
Remarketing lists targeted to your buyer persona: Remarketing is an excellent way of retargeting previous customers or catching the attention of shoppers who did not originally reach
For a more in-depth look at the
Just like SEO and pretty much everything else tied into inbound marketing, there are plenty more layers to dive into. Luckily for you, we’ve done our best throughout the years to make sure every important bit of PPC information has been covered - and the useful resources you’ll need are highlighted below.
The need for social and PPC advertising: We believe both search and social PPC are integral parts of formulating an online marketing campaign. By creating an integrated strategy, you can ensure your business is targeting all potential leads, as with traditional search PPC you target your audience through keywords.
How would I go about measuring PPC ROI?: The simplest way of showing how you measure and report your PPC ROI is by following the image we’ve created below.
If you want a text version along with a full explanation to go with it, read the blog post we’ve created concerning PPC ROI.
Tracking your PPC advert performance: There’s no denying that PPC works. We use it to drive consistent, qualified traffic to client sites and continually provide an impressive ROI. But getting to this stage isn't as simple as setting up an ad and hoping it makes an impact. You must measure performance effectively to get the most out of your ad.
Read this blog to find out how you can track the performance of your PPC ads (and they’re pretty straightforward).
Aligning AdWords with inbound marketing (and how much does AdWords cost?): PPC, like it or loathe it, is necessary for, at least, accelerated inbound marketing success. The biggest signal perhaps being HubSpot’s release of their PPC Add-On, allowing users to create and
While social media ads have the most natural connection, read this blog to find out how to align Google AdWords with inbound marketing - and why you should.
The UK average cost-per-click of Google AdWords, on the Search Network, is between £0.66 and £1.32. But how much your actual campaign costs depends on several factors - which you can find here.
Social media is a vital way of getting your informative inbound content out in front of a new audience. This is crucial for Attracting visitors to your site who are in the awareness stage of their own personal Buyer's Journey.
Helping visitors at this early stage of the Buyer's Journey is important because they are fresh to the problem and they can be nurtured into becoming a customer/conversion. Using social media is a cost-effective means of potentially reaching
Remember, they will either be choosing to let you into their feeds or your posts will be shared in front of them by people
You can also use promoted posts on social media to quickly extend the reach of your content. This is great for getting your brand in front of highly targeted and segmented contacts. You can pay to appear in front of specific demographics and
As you help users and visitors along their Journey, you are building a relationship with them which is established on trust and helpfulness. And this is a recipe for turning them into a promoter once they have paid for your services. There is, however, another huge reason why your social media content matters to your inbound marketing efforts.
The majority of your visitors, over time, will be finding your informative and helpful content via search engines. When users are in the awareness stage and looking for information around their pain point, they will likely head to search engines, along with social media. And the most used search engines are pulling social media content into the SERP so that users can get a feel for that particular result's style. This means that you need to be always aware of what image your social media is showing.
If you want to learn more about why social media is so important for inbound marketing, then you can check out this blog. Here, you’ll find a much more detailed breakdown of everything we’ve mentioned about social media so far, as well as some proven examples ranging from Lidl to Google.
Just like anything in inbound marketing, embedding social media into your marketing strategy is going to take some pre-planning to get the most out of your efforts. So, before you get started, take these 10 tips on board so you have the best chance of having a
Content Promotion: Share content on the day of publishing and again in the future.
Content Research: Use social media to gain an insight into what your industry or community is interested in.
Improve Audience Awareness: By doing the above, you’ll be aware of the wider audience on each particular social platform. But, also make sure you continue to report the interaction of your followers with the content and that you’re adapting your output in response to what they actually enjoy.
Can Target Ideal Customers More Directly: Help people out with free advice and offer them a link to your blog post on the topic. And once they’re a follower, you’ll be ‘speaking’ to them whenever you post.
Great ROI: Considering the
Helps SEO: As you continue to learn about your audience, you can make sure your SEO practice is in line with your growing knowledge.
Build Links More Often: Another big SEO-Social win is the ability to build links more often. Engaging with accounts which feed into your niche (or vice versa) means that you can build a trusting relationship with more and more contacts.
Incorporate Paid Ads: An effective inbound marketing campaign also incorporates an element of PPC and social advertising. Paying to put your content in the feeds of your targeted personas is a great way to reach more potential conversions and Attract highly qualified traffic.
Become Part of the Conversation: Rather than constantly (and autonomously) shouting about your latest amazing eBook, become part of the conversation within your industry on social media.
Brand and Authority Building: Offer advice, share appropriate helpful content (both your own and produced by others) will make your accounts well worth following.
These are both really simple but true benefits of social media on SEO. The more people that can see your content the higher chance you have of generating natural links which brings SEO growth.
For example, if your page is shared 200 times and seen by 5,000 people, it will be seen by a percentage of people who have the power to link to your page from their website. That’s 50 people who have seen your webpage who could potentially link to it. So the more people that share, follow and interact socially with your content, the more chance of influencers seeing it and linking to you.
The web is an almost infinite public library packed with content and no filing system. Google gathers pages during crawl processes and then creates an index, so we can discover pages quicker. This process can prove to be rather tedious with the amount of content production 24/7.
Content indexation is imperative for SEO as the quicker you can get content indexed, the quicker you’ll get rewarded via your site’s organic traffic. With the aid of social media, particularly Twitter, you can cut the time it takes Google to find and index your content.
If you also want to find out why SEO needs social media and what you need to be looking into before you get started, read this blog.
Perhaps the biggest (and slightly annoying) news to come in the world of social media in the past couple of years is Facebook announcing its algorithm change. With Facebook now boasting over 2 billion monthly active users to remain the most-used social media site, it comes as no surprise that it's seen as the perfect go-to platform for marketers and businesses looking to extend their reach. That's until Facebook founder Mark Zuckerberg stepped in and threw a spanner in the works with the algorithm change announcement and understandably, everyone was and is worried.
The Facebook algorithm determines what any one of those 2
While nobody quite knows exactly what the implications of this algorithm change will be - other than the likely scenario that you're probably going to see a significant decrease in organic reach - there are some steps you can take to work with the new algorithm and continue reaching your customers through meaningful interactions. These are:
It all really revolves around ‘meaningful interactions,’ a term marketers all over the world might be sick of hearing now. As you can see in the bullet points above, they’re all hyperlinked. To find out more about each point, click on the point you want to learn more about - but it’s beneficial to check out all six so you’re in the best position to
So many businesses are on Facebook now. Considering there are over two billion active users on the platform, it's an obvious move to make sure you're on there so you can
Complete Your Account Information: Fill in all the basic details such as email, phone number, website and more.
Profile and Cover Images: Make sure you’re adding
Be Sociable: By being sociable with other businesses and people, you can help make your business stand out. Your conversations can invite others to get involved in discussions and inform people about your business.
Share Helpful Information: We’ve seen how businesses can Attract visitors just by being helpful. While it may be your natural instinct to use your business' page to promote your business, use it instead to share helpful information like your blogs, free guides
Be Active and Respond to Questions: To help your business stand out on Facebook, it's important you reply to any messages. On your business page, it reveals how long it takes you to respond to people.
Ask Customers to Write Reviews: After your customer has bought a product (or service) send them an email a couple of days later, asking them (kindly) to leave a review on Facebook. Make sure you leave a link to your profile so the customer just has to click to reach your page.
Paid Adverts: One of the best features of Facebook ads is you have lots of control when it comes to how much you want to spend, so
Connect with your target market.
Facebook ads are affordable.
Use at every stage of the buyer’s journey.
Remarket to your current customers.
It’s easy to do once you understand the tools.
Again, for more detailed explanations on all of the points mentioned above, check out our dedicated blog post where we’ve expanded on each one for easier reading.
In short, no. We believe there’s no real reason why marketers like you should be frustrated at the algorithm change. The worry is understandable. The reality, however, is that although there is likely to be a drop in reach, not much is changing. So marketers shouldn’t really be getting too angry at the way Facebook has altered things. Still, there are ways around this change to combat any reach issues you might face - as we mentioned earlier in this section.
The way Facebook reports organic reach will change. This means you should expect to see the numbers drop but the actual number of people who see and engage with your content shouldn’t change. Obviously, you also need to be putting out regular high-quality content while you’re at it as the two work hand in hand.
But the fact is, a lot of marketers are obsessive about this particular metric, especially when it’s time to note things down in your inbound marketing report. However, that metric doesn’t really mean much if you’re not getting those conversions and leads. That’s why you need to tailor content which puts you in a great position to continue having big reach numbers so users can engage with your brand.
Facebook’s algorithm change doesn’t spell the end for marketers succeeding on the massive social media platform. Sure, you’ll notice dips in reach which can be worrying, but it just means you need to be smarter and adopt different approaches. To see one of our own examples in action and why it’s not really the end of the world, read our blog post on the topic.
To combat the algorithm change and to put an emphasis on ‘meaningful interactions,’ we decided to create a private Facebook group, Inbound After Hours. The reason we decided to make this move was so that our news, updates
It’s the best place for us to engage with customers.
It’s the best place to connect with like-minded
To read more about our decision, more detailed explanations on the benefits as well as free tips on how to create your own private Facebook group, ranging from what to call it and what to include, click here to read the blog. Or, click the button below to join Inbound After Hours.
HubSpot is an
This is due to the
The UI saves time and allows integrated sharing and analysis of content across the major social platforms, all working in harmony with a straightforward, 'Closed loop' CRM to help you manage leads autonomously. All aspects work together to form manageable and data producing campaigns.
Anybody can gain certain levels of HubSpot certification and learn more about the methodology of inbound marketing. Companies, like Digital 22, can also take this further and work through the HubSpot Academy and become experts in both the CMS itself and the different aspects of inbound marketing. This is what has led to our achievement of Diamond tier partner status.
Being involved with HubSpot at this level opens up a range of networks and services such as training conferences and opportunities to liaise with other agencies and experts from around the world at HubSpot events.
The seamless integration with
This means marketers can instead spend their time planning, creating and
It doesn’t end there either. HubSpot is great for sales, tech businesses and so much more. To read more about how HubSpot is beneficial in those areas, click here to read more. Alternatively, if you’re short on time and want some quick reasons to know whether or not you should use HubSpot, check out this blog we created listing 23 reasons why you should and this blog covers why marketers should be using HubSpot sales
If you’re already familiar with HubSpot - to a certain extent - and you’re struggling to decide which tier is right for you, then don’t worry. By clicking here, you’ll be taken to a blog which will help you to decide whether or not HubSpot Marketing Starter is right for you, or if you need a different package entirely.
We don’t want you thinking that you have no choice but to use HubSpot. That’s not the case. To keep things fair and if you’re questioning whether or not you actually need HubSpot, we created another blog highlighting six reasons why you don’t need to invest in the platform. For further clarity, we’ve also put our preference of using HubSpot to one side by giving our own honest review on HubSpot, which you can check out by clicking here.
Each year, HubSpot invites the inbound world to Boston for the annual INBOUND event. One of the most exciting parts of this event is that the company reveals the newest products they’ve been working on - products that make our lives as marketers much easier. 2018 was no different as a plethora of new products were launched, all of which you can check out below.
Sales Hub Enterprise: HubSpot’s new Sales Hub features a set of robust tools to help sales teams reach that next level and become more sophisticated. Sales Hub Enterprise has been designed to help sales teams improve their overall team communication, give them training on best practices, processes as well as visibility. To read more about Sales Hub Enterprise and its features, read the full product announcement here.
Enterprise Growth Suite: HubSpot’s newest tier gives advanced marketing teams greater control, greater flexibility and deeper integrations with all of its latest features - all without making life complicated for you or your team. The Enterprise Growth Suite features a new line-up of Enterprise tools that gives you sophisticated versions of Marketing Hub, Sales Hub, Service Hub
Marketing Hub Enterprise: HubSpot has crafted the features to help accelerate growth, that’s the basic gist of it. The Marketing Hub Enterprise features give marketers and businesses plenty of powerful tools to take advantage of so that you’re able to get more out of your content and grow better as a result. To read more about Marketing Hub Enterprise and its features, read the full product announcement here.
HubSpot Video: HubSpot Video helps businesses execute a video strategy that matches how people consume video today. The more authentic, relevant and personal these videos are, the more attention your business gets. It’s focusing on video marketing, video selling
Standalone CMS: The main benefit of this new feature is that it still ties into the free (brilliant) CRM. This alone opens up many more engaging possibilities such as
If you’ve clicked on the links we’ve recommended above, then you should already know just how sophisticated the HubSpot platform really is. Obviously, we can’t cram in every single feature of HubSpot here. Instead, we’ve created some detailed blog posts about the most important features you’ll need to know when it comes to your inbound marketing efforts.
To read more about each one and get visual guides rather than just text, click on the headings to be taken to the relevant blog.
Lead Nurturing Strategies Need Proper Lead Scoring: The best way sales teams can focus on the best leads possible is by lead scoring and it’s something every lead nurturing strategy needs. It’s simple. Lead scoring helps your team focus on
Form Fields for Improved Website Conversion Rates: Form fields are one of the most essential lead generation tools any marketer can use as they
How to Set Up an Automatic Monthly Blog Email in HubSpot: You could well be creating the greatest blogs possible for your business on a regular basis. However, even your most loyal users won’t instantly head over to your website to soak in all of that great content. They’ll probably be busy and in some cases, they won’t even be aware that you’ve published a blog and they could miss it. That’s why it’s important to set up an automatic blog email so they never miss a thing. To find out how to do that in an easy-to-follow step-by-step guide, click on the heading.
How to Set Up a Tracking URL in HubSpot: You should be using tracking URLs when you’re directing traffic to a page with the HubSpot tracking code from somewhere other than the CTAs you’ve created. These can include things like emails or even a PPC campaign. Think of it as a normal URL but with added parameters. So when visitors are heading to your website from a tracking URL, HubSpot is able to separate that traffic in the sources report so you can see exactly how it performed. To see our step-by-step guide on how you can create tracking URLs in HubSpot, click on the heading.
How to Organise HubSpot Forms for Inbound Success: Forms are a great tool to use in inbound marketing. Whether it’s to improve website conversion rates or to help you gather new contacts for your company and obtain additional information from your existing contacts - they’re easy and important to implement. Thanks to HubSpot, we’re able to build powerful forms really quickly with the drag-and-drop form builder. To see a detailed look at how you can achieve this in our blog, click on the heading.
How to Set Up an A/B Test in HubSpot to Help Data-Driven Design: Data-Driven Design is essential when it comes to knowing which impactful changes you need to make for your website. Without data to
How to Schedule and Share a Blog with HubSpot: HubSpot has a couple of different ways in which you can write, schedule and share any blog post that you write. For a quick guide on how you can do this - including images for easier guidance - click on the heading.
We’re not going to sit here and be ignorant that HubSpot is the only solution or platform out there for marketers. That’s just not fair. Instead, we’ve put HubSpot to the test over the last few years and pitted it against some of the other big-name platforms out there.
In this blog, we had HubSpot and InfusionSoft go up against each other to determine which all-in-one platform was the best for inbound marketing. It can be difficult to choose which one is best for your company and each come with their own pros and cons. We found that InfusionSoft is best suited for eCommerce businesses in particular, while HubSpot is great for a variety of industries.
To read a full breakdown of the comparison, head over to this blog post.
Another popular battle we’ve seen come up time and time again is HubSpot vs. Marketo. Truthfully, there are many reasons why you should use HubSpot and there are many reasons why you should use Marketo. Both come with their own sets of remarkable features, some which overlap and some which are clearly distinctive. They are designed to automate and
To read a full breakdown full of pros and cons ranging from versatility to the prices and more, head over to this blog post.
When it comes to content
For a full breakdown of the two, check out this blog. We’ve also written a blog which highlights which one is easier to use - which you can find here - as well as a separate piece on their prices, which you can read by clicking here.
How Much it Would Cost to do Inbound Marketing Without HubSpot? As we’ve said already, HubSpot isn’t the be all and end all when it comes to inbound marketing. We love to use it as it does everything and more than that we need. If you want to explore your options and find out how much it would cost to do inbound marketing without investing in HubSpot, then read our blog post about that topic.
Is Inbound Marketing Even Possible Without HubSpot? By now, you’ll know the answer is yes, you don’t need HubSpot to do inbound marketing. By reading this blog, though, it should explain why it’s a platform worth considering when you take everything into account.
What HubSpot Integrates
Campaign Management: HubSpot Projects allows you to plan and
Using HubSpot Properly: To see if you’re getting the most out of HubSpot, click here to read the blog. Here, you’ll be faced with seven questions that you need to answer to determine whether or not your portal is healthy - and some useful tips to help.
Bringing Unengaged Contacts Back to Life with HubSpot: Does this story sound familiar?
Content. That’s what inbound marketing primarily revolves around, so it’s clear that you need to consistently be churning out the best quality content possible
Inbound marketing needs content for it to work - they work together as components. Inbound marketing can’t be executed without a content strategy and without content in several types, such as blogs, eBooks, social media content and more. So, content is always in the limelight. You can break it down every further, as
If you think
On almost every business website you visit, you'll see a blog. Some businesses like to share their company news in their blog whilst others use it to help potential customers with common problems. One of the biggest benefits of using a blog means you have an effective way of Attracting traffic to your website. What's great about this traffic is that most of the people will be your ideal customer - so
Drives relevant traffic.
Converts visitors into leads.
Blogs educate your readers and help them solve problems.
Shows you’re an authority in your industry.
Provides long-term opportunities.
For more in-depth explanations on all of the points mentioned above, head over to the blog we’ve published.
Opinion is divided as to whether blogging
Views increased by over 51 percent compared to the three-month average.
Website views increased by over 36 percent.
Twice as many contacts were gained compared to the previous month.
22 more posts resulted in almost 200 percent more views.
A tone of voice is how your business communicates with potential customers. A company who uses colloquial language and informal phrases in their marketing will come across very differently to a company using serious terminology and hard facts. Before you can establish the correct tone you need to research your audience. What content do they engage with? What types of marketing do they prefer? When creating your company’s voice, make sure you take these factors into account.
Outvoice your competitors
To read more about
This is obviously not something that can happen with every single blog, but it can certainly happen when you least expect it. Back in 2016, Rikki, our Director, wrote a blog titled ‘Nobody gives
Your blog is the focal point of your marketing campaigns, or at least it should be. Attracting more traffic, building your brand reputation, securing conversions - they’re all achievable if you have a good blog strategy and a routine in place. If you’re a ‘one-and-done’ type of marketer and you revisit your blog whenever you feel like it, you’re not exactly going to get the results you want to see. We feel three blogs per week is the optimal amount - and this blog outlines why we’ve come to that conclusion.
If you’re new to inbound content but it’s definitely something you want to get involved in, then this post is a good starting point for you. By now, you know how beneficial blogging is, but not everyone knows how to do it effectively. By clicking on the link above, you can read and keep the blog checklist with you at all times so you’re always creating and
Journalists and content marketing teams can often face similar issues when it’s time to produce content. In the world of Inbound Marketing, it’s about solving the pain points of your Buyer Personas through that content. Still, there are certain processes used in the journalistic world that can be easily translated to your content team that allows your business to tell better stories in your content. At INBOUND 18, one of the talks we attended was Storyfuel Founder Melanie Deziel’s talk on how content teams can think like journalists to create better brand stories. To find out the five elements she highlighted which you can use right away, check out this blog.
We all need to know how the pounds and effort we're throwing into our marketing campaigns are affecting our bottom line. Sadly, proving ROI is tricky business, especially when you're looking at it from a content perspective as it's not easy to track. That's opposed to PPC ROI which is fully trackable. In this blog, you’ll be able to see some brilliant tips on how you can prove content marketing ROI to your boss and the tools you need to actually do it.
As important as human proofreaders are when writing content, make sure you’re using useful tools to make sure your content is spot on. Grammarly is a free writing app to make your messaging clear and mistake free. The Hemingway App is another free useful tool to take advantage of as it highlights complex sentences and common errors. It also gives advice on where you can shorten and split your sentence so it makes for easier reading.
Although it’s not written content, podcasts are still a part of your content marketing strategy and they’re both great fun and easy to get involved in. The popularity of podcasts has boomed very quickly in a short space of time. So, why aren’t more inbound marketers taking advantage and creating podcasts themselves?
If you fall into this group, it may the fear of being recorded that’s putting you off. Don’t let it! Podcasts are a great way of delivering content given how popular they are. Paul spoke at a Manchester HUG event, a good while ago, on how to get started with podcasts. So, what exactly is a podcast? Well, it’s defined as - An episodic series of digital audio or video files which a user can download and listen to. In simple terms: on-demand radio.
There are already 22.3 million weekly digital audio listeners in the UK.
Podcasts have had a 40 percent growth since 2013.
The number of weekly listeners is set to rise to 30 million by 2020.
Podcasts are part of a wider on-demand culture. People are in charge of what they watch or listen to. Take Spotify for instance, more and more people are turning off their radios and listening to Spotify as they are then in control of what they listen to.
Microphone: You don’t need to be a video expert to film a podcast, all you really need is your smartphone and a good mic. Audio is essential so if you are going to spend any money on equipment we recommend a good mic. We use the Blue Yeti. It's always worth filming your podcast too, by the way. Mark Byrne, our Director, has all the information you need of how to create an amazing video on a budget here.
Planning and Setting Up: We advice not to use a script as it can sound unauthentic. Instead, note down the topics you’ll cover, jot down notes on what you’ll say in the introduction, the questions you want to cover and the outro.
Sound Quality: An echo can break a podcast and deter listeners or viewers from turning in again. We suggest putting some plants into the room, invest in acoustic soundproofing and bring in anything that will absorb some of the noise.
Post-Edit: After you’ve finished your recording session, make sure you edit and share your podcast to it looks more natural and sounds better. Listeners will be more engaged with a natural conversion and we also recommend keeping the length to around 30 minutes.
For more tips and tricks when it comes to podcasting, as well as what we’ve found since we started the Inbound After Hours podcast, click here to read more in this blog.
Just like our blogging experiment, we also tried an experiment for our podcast. We actually stopped podcasting for almost six months and in this blog, you can see what exactly changed during that time. The data includes our blog views, email open rates and much more.
Where to Upload Your Podcasts: Your podcasts obviously need a home so people can find them. While the goal might be for giants like Spotify to pick up your audio podcasts in the long run, there are plenty of hosts we’ve found are great for uploading your audio and video podcasts.
Make sure you research each option. While some are free, others feature paid options which might suit your needs more because of storage space.
If there’s one aspect of inbound marketing you need to focus on as we approach the New Year, it’s inbound video. In the HubSpot section, we already highlighted that a new feature that’s been released is HubSpot Video, so it’s the perfect time to
You won’t be able to head to Google and type in the question above to find the definition of inbound video. The simplest way of explaining what inbound video actually is by comparing it to written content such as blogs.
Blogs and other content downloads are written and designed to give plenty of value to readers and connect with every single pain point. Think of inbound video as the same, just without the words. Your writing plans are replaced by storyboards, and the written content is replaced by audio and visuals.
There needs to be a relevant topic, a topic that the persona actually cares about, has an interest in and wants answers. An inbound video will need to focus
Without that, it’s not really an inbound video as a
The advantage of inbound video is that this can be achieved in a matter of minutes. Obviously, the planning, filming and editing time is an entirely different process but you’re able to put out an inbound video that answers questions and solves challenges in a few minutes compared to a lengthy blog post.
For some personas, an inbound video is more beneficial. They’re not all going to have time to sit down and read a blog post so instead, a short, straight to the point inbound video is something that will appeal a lot more to them. To read more about
The stats speak for themselves - if you’re not considering investing time and effort into
According to HubSpot Research,
One of the primary reasons behind this is that a study from HubSpot Research has shown that over 50 percent of consumers want to see videos from brands. This also means these same consumers want to see video more than any other type of content. More than emails, newsletters, social images or even content in a PDF form to download and read later.
It’s not just for entertainment purposes either and that’s where the inbound focus comes in.
90 percent of customers say videos help them make buying decisions.
Videos on landing pages are capable of increasing conversion rates by 80 percent.
Mentioning the term ‘video’ in email subject lines increases open rates by 19 percent.
Four times more buyers prefer to watch a video about a product than those that prefer to just read about it.
64 percent of clients often buy a product online after watching a video about it.
The same source has also suggested that in 2019, 80 percent of internet traffic will come from video while 13 percent of all internet traffic will consist of live video in 2021. When you consider that 500 million people are watching Facebook videos every day - according to Tubular Insights - it shows that inbound video needs to be at the top of your marketing agenda and not just an afterthought.
To read more about the importance of inbound video and how to actually do it, head over to this blog.
It’s pretty easy to get started with inbound video, as you don’t necessarily need the most high-end equipment as possible. If anything, that can come later. To make your search for equipment much easier, we’ve collated some of the most popular and trustworthy equipment and software below for you to do some additional research.
When you’re talking about inbound video fitting into the wider inbound marketing picture, taking a quick look at the methodology shows exactly why it fits in perfectly. The inbound methodology is a marketing approach focused on Attracting customers through content and interactions that are both helpful and relevant.
Clearly, written content isn’t the only way to achieve that.
Every video you create should acknowledge the pain points of your audience and make sure that all inbound video content provides a solution. When you look at the bigger picture, the inbound video content guides people through the journey of becoming are of, evaluating and purchasing the product or service - which is the end goal. So, inbound video can help accelerate that process.
Social videos to show off your personality.
Thought leadership videos to establish yourself as an industry leader.
Brand films that share your values.
Explainer and how-to videos that provide relevant topics for solving pain points.
Webinars packed with useful advice.
Sending product or software demos through email.
Landing page promotional videos.
More in-depth explainer and how-to videos.
Testimonials of customers with stories that are relatable to your leads.
More in-depth product or software demos.
Culture videos to sell the quality of service to viewers.
Personalised videos which explain exactly how you can help them.
Thank you videos after the purchase to welcome them.
Onboarding videos to get them rolling with their purchase.
Build out a library of training videos and educational courses to help users expand their expertise further.
For growing businesses, video marketing is a beneficial means of interacting with your target market and growing your brand. So, it comes as no surprise that there are endless benefits when it comes to
More customers are watching
Use alongside your current content strategy.
Videos can easily be found through Google.
Share an inside view
Shows your business is modern.
Videos can persuade people to buy.
More engaging via live videos.
It gives you a competitive advantage.
Videos improve engagement.
Builds more trust.
The benefits highlighted above are perfect if you’re a growing business. If you fit the criteria, then click on this link to read the blog about each benefit in more detail. Not only that, but there are some more benefits packed into this blog.
As you can tell, we already take video seriously here and we’re going to continue to do so moving forward. That’s why Mark took out the time to create a long list of the advantages and benefits of using inbound video on your website - 50 of them! Click here to check them all out.
Inbound video helps to get more relevant traffic.
Inbound video helps to improve conversion rate.
Inbound video increases engagement with millennials.
To read more about each point and to develop a better understanding, check out this blog on how online inbound video marketing can benefit your content strategy.
You can get started with creating inbound videos straight through your laptops right through to your phones to create high-quality videos. The great thing about it is that your current team is able to dive straight in without the need of buying the best equipment right away.
Here are some quick and easy videos you need on your website right away.
It’s a great way to introduce your company. It’s an opportunity to give an overview of your company, what you do, your mission, your services and more. But it's also the best way of helping prospective clients "put a face to a name" and get to know your people, even before they work with you.
Visitors that are thinking about working with you will obviously take up the option to see who is doing all of the hard work behind the scenes. While
Don’t just limit your videos to talking about your company and introducing your team. They’re great, but actually showing your services or product and how they work can help turn a visitor into a contact.
If you’re regularly attending or hosting events, then it would be a shame if you didn’t record them. They’re a great resource to have by placing them on your website which can be packed full of knowledge for
This is a big one and it’s a type of educational video that your entire team can dive into and create. These how-to videos can be used to teach your audience something new, such as showing them software. Marketers can use it to show how to build workflows, for example.
If you’ve had the chance to interview industry leaders or you podcast regularly, then it’s no good hiding the content where nobody can find it. Although podcasts are usually audio-based, it’s still great to give visitors the option to view them rather than just listen.
This can include creating an explainer video to send your audience on a fictional journey of your main buyer persona and highlighting all of the big pain points that you have a solution for.
Short videos can be created to highlight your case studies by showing data and the success you’ve had. Along with this, having real people and businesses you’ve worked with create short videos singing your praises shows visitors that it’s all genuine.
Live videos of something worthwhile are great to shoot. These types of videos give a more natural and raw feeling with no full post-edit. It acts as sort of a ‘behind the scenes’ video which can give an insight into your day-to-day running as a business, setting up events, what goes into podcasting
To learn more about why these videos are needed on your website right away, check out the blog post we’ve created about this topic.
A video can be as expensive or as cheap as you would like. You can shoot your own video on your smartphone and upload it to YouTube or you could spend millions of pounds hiring a Hollywood production company along with their sparkling sets.
However, most business videos are looking for the middle ground. Business owners know they need to speculate to accumulate and there is no better way of doing this than presenting your information, product or service through multimedia.
It’s possible to
To find out how you can save money on inbound video production, check out our blog on the topic here.
As we have years of experience working on many types of videos, clients often ask us quite a lot of questions. Many are keen to learn the process that is adopted when creating a corporate video from scratch whilst some wonder how the cost is allocated. There are many factors that affect the cost of video production but as long as you find a reputable company to shoot your video, you will be pleased with the results.
By reading this blog, you’ll learn more about the factors that affect inbound video production, ranging from editing to the people involved.
It’s no secret that a picture or photo can speak a thousand words. Likewise, a short one-minute video can speak what a hundred pictures cannot.
According to several market analysts and research firms, video marketing is more effective than other forms. Videos are able to entice a person more than what a photo and text can do collectively. Businesses are using video marketing for various purposes.
To find out some ways on how you can benefit by using inbound video marketing - such as branding and promotions - check out this blog.
Storyboarding is putting your ideas and visuals into a video script. In simple terms, it’s being able to write a book of the video and it can save you plenty of time. If you have a well worked out storyboard, it can save you time in editing later. If you know exactly how many shots and what the shots are meant to look like, you don’t have to add anything last minute.
For a step-by-step guide on how to create your own storyboard, read our blog by clicking here.
With the growth of inbound marketing as a response to failing outbound techniques, more and more companies are adopting inbound methods as the key means of marketing. Given that a large part of the philosophy relies on being an authority on one's particular niche or industry and you need to produce swathes of content to Attract and nurture leads, it's tempting for many to conduct their own inbound campaigns - but is it really better than hiring an agency?
We’ve broken down the advantages and disadvantages from both sides, and although an in-house team can edge the aspect of content knowledge, we’ve found four reasons why an agency is the better option. You can see the full breakdown by clicking here.
To drive optimal results for every one of your inbound marketing campaigns, you need an effective team in place, all specialising in different areas. It’s just not possible to do it all alone. We’re talking along the lines of The Avengers - the best in the business all committed to using their unique skill sets to make sure each campaign is a home run.
To give a rough overview, you’ll need:
To find out more about each team in more detail and how many bodies you’ll need, click on the relevant heading above. Or, click here to read the full overview and read this blog to find out how an agency is able to write about your niche - despite the misconceptions.
Now it's time to decide between setting up your own in-house team or hiring an agency. While you might be drawn towards getting an in-house team, first have a look at these reasons why you should hire an inbound marketing agency instead.
They have years of experience.
You hit the ground running much faster.
You save money in the long run.
You save valuable office space.
They help you set up realistic and achievable targets.
Inbound marketing agencies can help provide objective feedback.
They help you get the best out of your software.
They already have the relevant tools and resources.
To have an effective strategy, you need a full-time inbound marketing team.
We’re Digital 22, a team packed full of inbound marketing experts with years of experience working with a fantastic range of business. We also happen to be the largest HubSpot agency in the UK and the #1 rated HubSpot agency in Europe. Our rapid growth has seen us work with the biggest companies in the UK, Europe
We're a creative bunch of individuals and we've worked with both brand new businesses and those that have been around for years but are searching for a new and modern approach to marketing (i.e. inbound marketing). Unlike some agencies that have a habit of subcontracting work to other agencies, we don't. All of our work is done in-house, whether it’s content writing, SEO, PPC, Growth-Driven Design, inbound video, social media or graphic design.
With all of our clients, we invite them to access our project management system so they can see everything we do. We understand you might be wary of an agency because you can't see what they're working on. But with our way, you can easily keep up-to-date with what we're doing.
As inbound marketers, we're very passionate about what we do. We've seen new businesses take on inbound marketing as their primary strategy and we've witnessed them grow in size and revenue. We want to work with companies that are looking to grow and are willing to incorporate inbound marketing into their strategies.